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OOPS…SOMETHING WENT WRONG WITH YOUR PAYMENT

We’re sorry for the inconvenience! Please scroll down for troubleshooting and tips.

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Troubleshooting and Tips – error page
Troubleshooting and Tips – error page

If your zip/postal code contains spaces or letters (we’re looking at you, Canada), try entering 11111.

Sorry, we can’t accept Discover Cards at this time. We’ll gladly accept Visa, MC, and AmEx payments.

It’s possible your credit card has flagged the payment as suspicious activity because it’s a relatively large payment to an overseas account. We recommend calling your credit card and letting them know this is a legitimate payment. You’ll probably have to wait until tomorrow to try again.

Credit cards usually flag this because it looks like a mistaken charge. Calling the credit card and waiting a day usually work. We can also send you a new secure link.

Still having trouble?

Please don’t hesitate to get in touch with your tour specialist, and they’ll be able to help. Thanks for your patience!

While you’re waiting…

Reviews

We’re passionate about creating once-in-a-lifetime Israel experiences for our guests, and we’re just over the moon that our guests think we’re doing an excellent job!

FAQs

Dekel Tours knows planning a trip to Israel can be complicated. We’re here to answer your questions.

About us

Our friendly, native English-speaking Tour Specialists understand what incoming tourists expect from a travel agency, and that allows us to get straight to the work of custom-building amazing tour packages for our clients.

Reviews

We’re passionate about creating once-in-a-lifetime Israel experiences for our guests, and we’re just over the moon that our guests think we’re doing an excellent job!

FAQs

Dekel Tours knows planning a trip to Israel can be complicated. We’re here to answer your questions.

About us

Our friendly, native English-speaking Tour Specialists understand what incoming tourists expect from a travel agency, and that allows us to get straight to the work of custom-building amazing tour packages for our clients.

Full-Service Travel Concierge

We can’t wait to share Israel with you! We’re not your average tour operators. We’ll be your travel concierge, event planners, problem-solvers, and all-around nice people who really just want you to have the most amazing Israel trip from the moment you touch down.

About Israel

Because of its strategic location at the crossroads between Europe, Asia, and Africa, Israel has been a vital hub of culture and commerce dating back over 1.5 million years, when early humans first wandered out of Africa.

Special Events

Your Big Day is a really big deal, and we want to help you pull it off without a hitch! You and your loved ones are traveling halfway across the world to celebrate with you; we will work with you to make sure that your once-in-a-lifetime event is everything you’re dreaming of.