24/7 GUEST SUPPORT

Wonderful, Attentive Tour Operator LeeAnn at Dekel worked with our extended family for a long time to schedule a (long awaited) family trip to Israel. LeeAnn and the Dekel team were incredibly knowledgeable and responsive, both prior to the trip and on WhatsApp while we were in Israel. They made everything from the airport transfers to the well selected tours/sites go smoothly. We also really appreciated the personal touch of LeeAnn meeting us at the hotel the morning of our first day of touring. We could not have had a better experience with Dekel and the guide and driver they set us up with (big props to Beny Shlevich, amazing guide).Two bonus points worth noting as an indication of the planning and customer service from Dekel:A) One morning, we were up north and came down to find out our bus had a flat tire. Somehow, the Dekel team had an alternate bus to us promptly so that we could make our first tour destination without delay while the original bus was being fixed. Magic!B) A few days after we came home, we got an unexplained charge from one of the hotels. We WhatsApp'd LeeAnn and she chased it down in-country and resolved it for us ASAP (even though this is still in Dekel's busy season and they are crazy busy).Thanks LeeAnn and Dekel for the trip of a lifetime.

Highly recommend Dekel Tours We recently booked a trip to Israel through Dekel Tours. It was the first time to visit Israel for all of us, including our kids ages 8 and 12. From an initial phone call, David from Dekel helped create an itinerary that was varied and unique (favorite experiences included sand boarding in the South, a grafitti workshop in Tel Aviv, the Fauda experience outside Jerusalem and Dig for a Day. Our guide Amir Katz was fantastic, I can't wait to go back to check out his wine tours. While we didn't really need concierge services once we were on the trip, the few questions we had were addressed quickly. Highly recommend the VIP airport experience, especially helpful for our early departure. David has even gone above and beyond in mailing us something we accidentally left at the airport in our dozy state. We will use Dekel again when we return to Israel.

Thanks for an unforgettable holiday, full of connecting, exciting activities. Thanks a lot to Jodie from Dekel Tours who understood very well what we were looking for when traveling to Israel. She organised a trip that met the diversity of expectations of our family with 3 children/teenagers. It was an unforgettable journey, a very good and interesting guide, a refreshing variety of connecting, exciting and sometimes moving activities. I would recommend Dekel Tours to anyone planning a trip to Israel. K. Lamberigts, Belgium, july 2023.

3 Days in Israel - A delight thanks to Dekel Tours! From the first moment I reached out to Dekel Tours, I felt their attention to details. I chose them over two other tour companies I was considering in Israel. Mark was our tour specialist and answered all of my questions (and there were many) over the six months that we planned our tour in Israel. We were extremely tight on time as Israel was our cruise port for three days and we wanted to make the most of our time. Mark had great suggestions about what would work and what wouldn't and truly heard what my family's interests were. We had some unique requests and he gave us great advice about how to include them into our tour. Rani was our tour guide for our three days and he was fantastic! He only wanted to make us happy and share his WEALTH of information and love for Israel. He went above and beyond to make our trip special for the six of us traveling but especially for my kids. We all loved him. I will certainly be contacting Mark, Rani, and Dekel Tours again when we can return to Israel.

Wonderful trip We started planning our Israel trip in January of 2020 and then the pandemic hit. We were finally able to take our trip almost three years later, in October 2022. Throughout the wait LeeAnn, our travel agent and I kept in touch. The wait was definitely worth it. She planned a wonderful trip for nine friends and myself. We enjoyed every aspect of our trip: hotels, meals, activities, and our great tour guide. She was also flexible to accommodate special requests.I definitely recommend her and her agency.

Excellent service and experience David and the team at Dekel Tours created a personalized itinerary based on our family's interests and background with some great unique experiences that we will remember forever.He was communicative, responsive, and held numerous phone calls at convenient times for us in America to build and revise our 10 day trip.All of the greeters, drivers, and tour guides were excellent and the convenience of having them handle everything from airport customs, rides, hotel reservations and always-available WhatsApp conversations made for a much easier trip.I would recommend using Dekel for your Israel trip without hesitation.

Israel at its best compliments of Dekel Tours! Without a doubt, this will rank #2 of all time for our (my wife and I) vacation travels. Our honeymoon has to always remain #1. Dekel provided excellent service from assisting with the development of our design of what we could see in the time we were in Israel to literally the moment we got off our plane where we were met with someone who effortlessly guided us through customs, to when we said goodbye to our outstanding guide, Yehuda. Everything that we wanted to see we were able to have quality time doing it. We even had a few last minute changes we requested and they were fulfilled without any complications. Our guide was the best we have had, including professional guides in Egypt, Thailand, Greece, Italy to name just a few. I highly recommend considering Dekel for anyone traveling to Israel.

Highly recommend Planned large trip of first timers. Excellent service, planning and patience. Lots of back and forth/ changes to itinerary. Mark walked us through our own maze of constraints and planned a fantastic trip with the best guide and itinerary. Highly recommend.

Highly recommend Dekel Tours and Yonatan/Jonathan as a tour guide! There were several favorite experiences during our week touring Israel with Yonatan/Jonathan as our tour guide! His explanations and stories were wonderful and his use of visual aids enhanced the history stories.

Amazing Israel adventure! Dekel Tours handled everything from planning our personalized trip to everything while in Israel. We planned a trip with all the traditional sightseeing but also included teen adventures which included: jeep tours, rappelling, Jordan River rafting, graffiti tour and shuk experience. Our tour guide and bus driver were accommodating, incredibly knowledgeable and really wonderful to travel with. I highly recommend Dekel Tours when planning your next Israel trip.