GUEST REVIEWS

Israel 2022 with DEKEL Tours My sister and I took a trip to Israel that was postponed for two years due to oCOVID. A friend recommended DEKEL, specifically LeeAnn Langer. I e-mailed LeeAnn and she quickly replied. I was on the phone with her within a few days and she took her time asking me questions about what my sister and I wanted to do. She planned a private tour for 3 weeks for my sister and I which included an overnight in Petra. We were given a choice of hotels to choose from and we were able to make changes to the itinerary before we got there. LeeAnn set us up with the greatest guide. LeeAnn listened to what we wanted and the trip was outstanding. Her team was always available if we had questions. Everything was taken care of. Transport to everywhere, VIP treatment arriving and leaving at the airport, great hotels, reservations taken care of, and just being spoiled with the attention to detail. And when I mentioned wine tasting, we went to 5 wineries. Most important is the guide they got us, Shira Victor. Shira is the best. Three weeks was not enough time. For the next trip to Israel, I will be contacting DEKEL to help arrange the trip.

Outstanding Tour Service My wife and I recently returned from a 17-day vacation in Israel and Jordan. We used Dekel to arrange private tours and other services for a portion of our trip including a 4-day, 3-night private tour of the northern district, a day tour of the Old City in Jerusalem, and a 3-day, 2-night tour in Jordan. Dekel also arranged transportation from/to the airport and provided "helpers" for the Israel/Jordan border crossing. I researched and booked the Israel accommodations myself and Dekel handled reservations for our two nights in Jordan.

Our experience with Dekel and our agent, Mark Coleman, was outstanding: Each of our three guides were very knowledgeable, entertaining, and a pleasure to spend time with. The itinerary was great. The extra services (especially the border crossing assistance) were a big help

In addition, Dekel/Mark were very flexible and accommodating, especially given the volatile COVID-19 situation. Planning the vacation felt like a true partnership, which I really appreciated.

3 Days in Israel - A delight thanks to Dekel Tours! From the first moment I reached out to Dekel Tours, I felt their attention to details. I chose them over two other tour companies I was considering in Israel. Mark was our tour specialist and answered all of my questions (and there were many) over the six months that we planned our tour in Israel. We were extremely tight on time as Israel was our cruise port for three days and we wanted to make the most of our time. Mark had great suggestions about what would work and what wouldn't and truly heard what my family's interests were. We had some unique requests and he gave us great advice about how to include them into our tour. Rani was our tour guide for our three days and he was fantastic! He only wanted to make us happy and share his WEALTH of information and love for Israel. He went above and beyond to make our trip special for the six of us traveling but especially for my kids. We all loved him. I will certainly be contacting Mark, Rani, and Dekel Tours again when we can return to Israel.

Awesome, out of this World I worked with Dekel Tours (Mark) for several months on the itinerary and it was packed with places we needed to see and things we need to do. Mark worked with me on several revisions. In the end, we finalized the itinerary and when on the trip. All I have to say is that the service we got from Dekel Tours was absolutely Presidental!! From getting off the Airplane in Israel, to the hotel, touring, and getting me back home, they took care of everything. I felt like a new born baby. No worries at all, just enjoy the sights, sounds and walk in the footsteps of Jesus. Thank you Dekel Tours, you are the best. Lastly, Dekel gave us the best tour guides, especially Micheal, he was so knowledgeable about the places we visited and gave us some extra places to see that were not part of the itinerary. I highly recomment Dekel Tours for your customized tour, and or private tour. (Regge Thorpe)

Israel with Dekel Just returned from Israel and would love to commend and recommend Dekel tours and David Gross. From the VIP welcome through passport to the hotels etc we had a first rate experience. The two hotels (which were middle tier) were excellent. The rooms and the food were outstanding. David gross was very accommodating and caring from beginning to end. While the schedule was great there was always room for adjustment. Rani Weiss was truly a great driver and guide. He was caring and always tried to include Libby in the conversation. It was a truly wonderful experience and I recommend them highly.

Incredible Israel experience Wow. it is hard to find the words to describe our trip to Israel, and the role that Dekel played. I had spent two months in Israel in 1994 on the High School in Israel program, and it was life changing for me. I wanted to share Israel with my children (aged 6 and 12), and contacted Dekel to help us. Marc was amazing. We spoke at length, and based of our conversations, he put together an itinerary that was the perfect balance of fun, educational, adventurous, and meaningful. The hotels were great, the airport service was extraordinary, and our guide, Muriel Sassoon was incomparable. I highly recommend Dekel. They are the best.

Excellent 2 weeks We were involved in a trip to Israel and Jordan for my granddaughter's bot mitzvah in Jerusalem that Dekel Tours arranged. We were a group of 18 that consisted of 6 to 80 years olds. We did everything from bike riding to wine tasting, to an archaeological dig plus so much more. All ages thoroughly enjoyed the trip and were included in the festivities. It was seamless, the hotels were perfect, bus driver and guides were excellent. You can't go wrong!

Superior communication and implementation of the perfect itinerary! I work at a Jewish day school, so when it came time to plan a Bnot Mitzvah trip to Israel, there was no shortage of tour company recommendations. However, David Gross of Dekel Tours immediately stood out from the rest. To begin, I appreciated seamless communication with a native English speaker. In addition, as they say, presentation is everything. The proposed itinerary from Dekel tours was beautifully crafted with color images and easy to read text blocks. The other proposals I received looked like résumés, or a document you might use to take notes. The itinerary was 100% personalized to our family. From the hotels to the activities, every one of our interests and needs were considered. This was no easy feat with a group ranging in age from 12-78. We also had a particular tour guide in mind, (Sharon Pelleg), and Dekel tours was able to secure the tour guide of our choice. For the Bnot mitzvah, (2 daughters ages 12 and 15), we were given phenomenal recommendations for clergy, location and photography. Once the planning was complete, and we arrived in Israel, the superior service continued with immediate communication whenever needed. For example, we unexpectedly required a scooter for a family member who experienced limited mobility. A scooter was delivered to the hotel and our transportation was modified to accommodate. Also, a different family member needed a chiropractor, David was able to schedule and arrange travel to and from an appointment. I know this is quite the gushing review, but it is well deserved. Superior communication and implementation of an itinerary that provided the trip we dreamed of, earned this review.