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GUEST REVIEWS

We think our guests are pretty great. Apparently, the feeling is mutual.

Returning Guest?

We’d love to hear what you thought of your experience.

We love making people happy.

We’re passionate about creating once-in-a-lifetime Israel experiences for our guests, and we’re just over the moon that our guests think we’re doing an excellent job!

Read on to see what they’re saying:

Climber67686512234 Avatar
Climber67686512234
7/30/2025
The Trip of a Lifetime – Perfectly Planned by Dekel Tours! We just returned from an unforgettable family trip to Israel, thanks to the incredible team at Dekel Tours—especially our travel planner, David Gross. From the very beginning, David was thoughtful, responsive, and incredibly patient (we made at least 10 revisions to our itinerary, and he encouraged each one!). He truly listened to what we wanted and delivered a trip that exceeded all expectations.Every detail David promised came through seamlessly—from airport transfers to hotel accommodations to special touches throughout. He was always just a phone call away, no matter the hour, to answer even the smallest question.We were a multigenerational group of seven—Mom, Dad, four kids ages 11 to 18, and Bubby in her 70s—and David picked the perfect guide for us. Shuki Cohen was an absolute gem: knowledgeable, warm, funny, and able to engage every member of our family. Our kids connected with him instantly, and even Bubby felt completely taken care of.Dekel Tours gave us more than just a vacation—they gave us an experience full of memories that will last a lifetime. If you’re thinking about going to Israel, stop thinking and call Dekel. You’ll be in the best hands.
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David M Avatar
David M
5 star rating
5/19/2023
Israel at its best compliments of Dekel Tours! Without a doubt, this will rank #2 of all time for our (my wife and I) vacation travels. Our honeymoon has to always remain #1. Dekel provided excellent service from assisting with the development of our design of what we could see in the time we were in Israel to literally the moment we got off our plane where we were met with someone who effortlessly guided us through customs, to when we said goodbye to our outstanding guide, Yehuda. Everything that we wanted to see we were able to have quality time doing it. We even had a few last minute changes we requested and they were fulfilled without any complications. Our guide was the best we have had, including professional guides in Egypt, Thailand, Greece, Italy to name just a few. I highly recommend considering Dekel for anyone traveling to Israel.
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Phillip G Avatar
Phillip G
5 star rating
11/10/2022
Wonderful trip!!! I just returned from a Dekel tour to Israel. It was amazing. Our guide (Mitch Bertman) was great! He approached it as a friend. But his ‘guide’ skills and knowledge are amazing! Than you Dekel and thank you Mitch!!!
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Merrill M Avatar
Merrill M
5 star rating
8/01/2023
Made a trip of a lifetime come true for our church group. LeeAnn made all the arrangements for my group of 28 for 9 nights in Israel and 3 nights in Jordan. Everything she said she would do was provided: Coach, transfers, hotels, guides and more. The gift bags were filled helpful items including good water bottles, electrical adaptors. Our accommodations were great, everything went smoothly and the online payment portal was so easy to us. I recommend working with Dekel Tours.
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Todd M Avatar
Todd M
8/14/2023
Incredible Israel experience Wow. it is hard to find the words to describe our trip to Israel, and the role that Dekel played. I had spent two months in Israel in 1994 on the High School in Israel program, and it was life changing for me. I wanted to share Israel with my children (aged 6 and 12), and contacted Dekel to help us. Marc was amazing. We spoke at length, and based of our conversations, he put together an itinerary that was the perfect balance of fun, educational, adventurous, and meaningful. The hotels were great, the airport service was extraordinary, and our guide, Muriel Sassoon was incomparable. I highly recommend Dekel. They are the best.
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David P Avatar
David P
5 star rating
6/10/2023
Great experience, great service Our group of 3 couples had a great tour of Israel and Jordan arranged by Mark Coleman and the team at Dekel Tours. For most of us, this was our first trip to Israel. We had several planning meetings and emails so our experience could be tailored to our desires. Mark was available to help us throughout our trip to answer logistical questions and work with us on some minor changes in our travel schedule, to help make sure we were where we needed to be to make connections. I would highly recommend Mark and the team at Dekel Tours!
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Jeffrey L Avatar
Jeffrey L
5 star rating
7/22/2025
Best vacation ever! We just returned from 2 weeks in Israel. We went for my son's bar mitzvah and did a top to bottom visit of all the major historical and religious sites and locations in Israel, along with a ton of fun adventure stuff that would make any teenager excited. Everything went so smoothly. David made sure we had no problems along the way, finding us a tour guide, booking everything, arranging a photographer, even getting us through security in the airport. Everyone was professional, the hotels and food and experiences were all first rate. Worth every penny. We felt like royalty! We can't express enough how awesome this company is! It was the best vacation ever!
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Vered H Avatar
Vered H
5 star rating
10/06/2022
Magical Trip Every detail of our trip was a joy - from the professional staff in the office to our fantastic guide. Mark listened to our goals and put together an itinerary that was engaging for first-timers and return-travelers. We were a congregational trip with people from 12 years old to 80, a mix of people who are Jewish and not, from several different states, and we came home connected to each other forever! As the person who staffed the trip, I was especially happy about the customer service and attention to detail we received from the Dekel staff.
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