GUEST REVIEWS

Israel's Best Tour Company Dekel Tours goes the extra mile from the moment you contact them. I wanted a customized tour of Israel not a tourist cookie cutter tour and Dekel listened to what I envisioned and exceeded my expectations. My main contact David Gross was thorough and quick to answer any questions I had (believe me I had a lot of them). From the moment my group of twenty stepped off the plane in Tel Aviv we were greeted by a Dekel Tour agent and our trip was seamless and excellent. We even had a medical emergency in our group and Dekel was so completely understanding, compassionate and kind and was quick to take action. Should anyone I know plan a trip to Israel I will highly recommend Dekel Tours. They customize for small and large groups. I trust them completely.

Made a trip of a lifetime come true for our church group. LeeAnn made all the arrangements for my group of 28 for 9 nights in Israel and 3 nights in Jordan. Everything she said she would do was provided: Coach, transfers, hotels, guides and more. The gift bags were filled helpful items including good water bottles, electrical adaptors. Our accommodations were great, everything went smoothly and the online payment portal was so easy to us. I recommend working with Dekel Tours.

Highly Recommend Dekel Tours My experience with Dekel was excellent. I worked with Director of Tourism, David Gross, to plan an all-inclusive trip to explore all of Israel. From start to finish, I was impressed with the first-class service that he provided. From the first phone call until we landed back in the U.S. from the trip, David worked with me for months to customize my itinerary, ease my concerns, and book and handle everything so that we did not have to worry about one detail.When I asked for advice on literally anything, he was honest and offered helpful suggestions. David's service exceeded my expectations; he went above and beyond anything he "had" to do, to deliver an exceptional experience. He answered every question and resolved any matter that arose (before, during and after the trip) immediately and to my total satisfaction. Everything was planned and executed just about perfectly. We felt safe and taken care of the entire time. We were given VIP treatment at the airport and hotels, which adds great value to the experience. Choosing a guide is a crucial part of this trip, so I recommend doing that early because they do get taken. Words cannot describe how magnificent and beautiful Israel is. David and Dekel delivered an incredible experience that would not have been the same without their service. Travel to this part of the world can be tricky and unpredictable, so to have someone and a company that you can trust is important. For these reasons, I highly recommend Dekel Tours and working with David to plan a trip to Israel or any other destination they offer.

Fabulous Israel Trip Our family could not have had a more fantastic experience touring Israel as planned by David Gross at Dekel Tours. David worked with us over many months to create an itinerary for touring the beautiful, unique sites in Israel as well as guiding us in planning our grandson’s Bar Mitzvah at Robinson’s Arch. With an extended family group of grandparents, kids, grandkids and aunts and uncles, David was sensitive and resourceful in meeting everyone’s needs. Our daily excursions were led by the most fantastic, charming, well versed guide, Yonatan Kohn, who shared his vast knowledge on topics religious, historical, and archeological. We enjoyed many lively conversations and Q and A sessions with him. At the end of each day of touring Yonatan made sure we knew the itinerary for the next day and what to expect. He and David made sure, from day one, that we had their contact info should we need anything. From the months of planning to our arrival where we were met at the airport (loved the ‘executive service’!!) to our hotels, excursions, activities, etc, our family had a fabulous and fun Israel experience thanks to David and Yonatan!!

Outstanding Tour Company Dekel was outstanding in every aspect, from the escort not after baggage claim but right after I exited the plane, to the immediate drive to the hotel, to the informative & enthusiastic guide (Avi) who accompanied us everywhere, to the proficient driver (Hezi), in short, first class personnel, itinerary, accommodations & meals. Easy to recommend if one's looking for crème de la crème treatment. Don't miss Tel Aviv, Jaffa, Ceasarea, Ayalon Institute, Yvel Design Center, Jerusalem & the Dead Sea. Anita for ice cream. Alexander Bakery for sweets. David Kempinski for hotel in Tel Aviv.

Highly recommend Dekel Tours We recently booked a trip to Israel through Dekel Tours. It was the first time to visit Israel for all of us, including our kids ages 8 and 12. From an initial phone call, David from Dekel helped create an itinerary that was varied and unique (favorite experiences included sand boarding in the South, a grafitti workshop in Tel Aviv, the Fauda experience outside Jerusalem and Dig for a Day. Our guide Amir Katz was fantastic, I can't wait to go back to check out his wine tours. While we didn't really need concierge services once we were on the trip, the few questions we had were addressed quickly. Highly recommend the VIP airport experience, especially helpful for our early departure. David has even gone above and beyond in mailing us something we accidentally left at the airport in our dozy state. We will use Dekel again when we return to Israel.

Highly recommend Planned large trip of first timers. Excellent service, planning and patience. Lots of back and forth/ changes to itinerary. Mark walked us through our own maze of constraints and planned a fantastic trip with the best guide and itinerary. Highly recommend.

An Amazing Trip We've been home for a week since our amazing trip to Israel to celebrate our granddaughter's bat mitzvah. Despite our initial safety concerns, we made the decision to join our family. We always felt safe and well cared for with our wonderful guide Amir and our driver Hezi. From the time we were met at the gate in Tel Aviv to the time we left, Amir filled our heads and hearts with the astounding history, the uniqueness of Israel's people, and perspective on the current situation. We cannot recommend the tour group more enthusiastically and look forward to celebrating our grandson's bar mitzvah with Dekel in a few years.