Guest Reviews

Private tour of Israel We had a 5 day private tour of Israel that was well planned out with wonderful accommodations. Our guide was... read moreWe had a 5 day private tour of Israel that was well planned out with wonderful accommodations. Our guide was very knowledgeable about every site and interesting to talk to. He accommodated our requests for additional sites to visit and we had a wonderful time. read less

Trusted Tour Group We were 17 family members ready to visit Israel this June for our granddaughter's Bat Mitzvah but corona got in... read moreWe were 17 family members ready to visit Israel this June for our granddaughter's Bat Mitzvah but corona got in the way. Brad created a special tour for us, with a bus and wonderful hotels all for a reasonable fee but we were concerned that June Israel will still be an issue and we asked for a refund. Brad was super helpful and we all received our deposits back. If possible, we may plan a trip next year. Shana Haba b Yerusalem read less

Nothing Better! My husband and I went on an excursion to Israel with some members of our congregation. Hannah was our guide... read moreMy husband and I went on an excursion to Israel with some members of our congregation. Hannah was our guide and we had the most beautiful adventure. Dekel Tours not only had everything planned to the highest degree, they had backup plans for everything. Everything we did on this trip was meaningful and memorable, and was planned that way based upon what we said we would like to experience. I just cannot express what a treat the entire trip was! read less

Dekel Tours is Customer Service Oriented David and Amy at Dekel Tours were fabulous to work with and we planned and tweaked our trip to Israel.... read moreDavid and Amy at Dekel Tours were fabulous to work with and we planned and tweaked our trip to Israel.
Unfortunately we did not make it there because of COVID-19. The field selecting when we went is required so I am selecting when we were supposed to go, but sadly, it didn’t happen.
However, Dekel Tours was amazing with their customer service and refund policy. They offered options that ranged from a full refund to leaving the deposit towards a future trip with a discount.
We will definitely use Dekel Tours when we reschedule. read less

Zichron Yakov and area We employed David when we were planning our last vacation in the area and he was knowledgeable, easy to work... read moreWe employed David when we were planning our last vacation in the area and he was knowledgeable, easy to work with and understood what we were looking for. He managed to get all the sites booked, restaurants and lodgings to our fullest satisfaction. Can’t wait to go back again and book with him. read less

Top Notch Tour Company with attention to details! We have lead 10 groups on tour in Israel and have used 4 different tour companies. Dekel has been... read moreWe have lead 10 groups on tour in Israel and have used 4 different tour companies. Dekel has been the best all-around that we have had. They are professional but also very personalized. Mitch, the tour guide we used, has been the most knowledgeable guide we have ever had. Our last tour (28 people) in November, 2019, he was so helpful with an older man we had, making it possible to view sites he would otherwise have missed. He was very patient in answering all our questions. The bus drivers we had with Dekel have all been very courteous and helpful. The hotels were all nice - Tiberias tends to not have as nice hotels but no problems. We were scheduled for another group tour in March 2020 but that was cancelled due to Covid. We hope to reschedule in 2021. We will continue using Dekel in the future. read less

Great team with fantastic attention to detail!!! We have a bunch of dietary restrictions in our family which were completely... read moreGreat team with fantastic attention to detail!!! We have a bunch of dietary restrictions in our family which were completely taken care of, and all the special wishes we had for our trip were manifested! A delight!!! read less

Dekel Tours is the best! Their specialists treat clients like cherished relatives, going above and beyond to make sure... read moreDekel Tours is the best! Their specialists treat clients like cherished relatives, going above and beyond to make sure you have everything you need to make your visit a truly memorable event. Thank you, thank you! read less

Outstanding customer service!