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GUEST REVIEWS

We think our guests are pretty great. Apparently, the feeling is mutual.

Returning Guest?

We’d love to hear what you thought of your experience.

We love making people happy.

We’re passionate about creating once-in-a-lifetime Israel experiences for our guests, and we’re just over the moon that our guests think we’re doing an excellent job!

Read on to see what they’re saying:

Courtney C Avatar
Courtney C
5 star rating
3/20/2023
Highly recommend Dekel Tours We recently booked a trip to Israel through Dekel Tours. It was the first time to visit Israel for all of us, including our kids ages 8 and 12. From an initial phone call, David from Dekel helped create an itinerary that was varied and unique (favorite experiences included sand boarding in the South, a grafitti workshop in Tel Aviv, the Fauda experience outside Jerusalem and Dig for a Day. Our guide Amir Katz was fantastic, I can't wait to go back to check out his wine tours. While we didn't really need concierge services once we were on the trip, the few questions we had were addressed quickly. Highly recommend the VIP airport experience, especially helpful for our early departure. David has even gone above and beyond in mailing us something we accidentally left at the airport in our dozy state. We will use Dekel again when we return to Israel.
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Reginald T Avatar
Reginald T
5 star rating
8/29/2022
Awesome, out of this World I worked with Dekel Tours (Mark) for several months on the itinerary and it was packed with places we needed to see and things we need to do. Mark worked with me on several revisions. In the end, we finalized the itinerary and when on the trip. All I have to say is that the service we got from Dekel Tours was absolutely Presidental!! From getting off the Airplane in Israel, to the hotel, touring, and getting me back home, they took care of everything. I felt like a new born baby. No worries at all, just enjoy the sights, sounds and walk in the footsteps of Jesus. Thank you Dekel Tours, you are the best. Lastly, Dekel gave us the best tour guides, especially Micheal, he was so knowledgeable about the places we visited and gave us some extra places to see that were not part of the itinerary. I highly recomment Dekel Tours for your customized tour, and or private tour. (Regge Thorpe)
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Tom42532
5 star rating
5/30/2022
Outstanding Tour Service My wife and I recently returned from a 17-day vacation in Israel and Jordan. We used Dekel to arrange private tours and other services for a portion of our trip including a 4-day, 3-night private tour of the northern district, a day tour of the Old City in Jerusalem, and a 3-day, 2-night tour in Jordan. Dekel also arranged transportation from/to the airport and provided "helpers" for the Israel/Jordan border crossing. I researched and booked the Israel accommodations myself and Dekel handled reservations for our two nights in Jordan.

Our experience with Dekel and our agent, Mark Coleman, was outstanding: Each of our three guides were very knowledgeable, entertaining, and a pleasure to spend time with. The itinerary was great. The extra services (especially the border crossing assistance) were a big help

In addition, Dekel/Mark were very flexible and accommodating, especially given the volatile COVID-19 situation. Planning the vacation felt like a true partnership, which I really appreciated.
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Dana Avatar
Dana
5 star rating
7/05/2022
Spectacular Visit to Israel We had an absolutely wonderful 12 days in Israel, thanks in huge part to Dekel Tours and our phenomenal guide Sharon Pelleg. Tamar at Dekel helped us plan a terrific trip that met all of our needs and wants. Leading up to the trip, Tamar had heard some feedback from other clients about the lack of customer service in one of the hotels we were scheduled to stay in. Based on this, she worked to find us another place to stay that would meet our budget and our needs. During the trip, Tamar was in regular communication with Sharon to make any necessary adjustments in our itinerary due to traffic or unforeseen changes. From our point of view, all arrangements functioned like a well-oiled machine but really I know that Tamar and Sharon were the ones that were communicating with vendors to make sure all was perfect! Our favorite activities were enjoying lunch cooked by and talking to with a Druze family in Golan Heights, hiking and enjoying the waterfalls of Ein Gedi and especially, hiking up to Masada at sunrise. And now on to Sharon, our spectacular guide. Sharon was with our family for over half of our trip (the rest of the time we toured on our own). Sharon was energetic, creative, insightful, patient, honest, and so much more than we could have hoped for. She worked to adapt her history lessons to our teenagers' interest levels, listened to our teenage son when he wanted to talk with someone about video games, brought us to "off the beaten path" sites, started conversations with a variety of Israelis that we came across so that we could meet individuals from so many different walks of life, shared her own views with us about life as an Israeli woman, and listened to our views as Jewish Americans. By the end of our trip, our teenage children were referring to our guide as "Aunt Sharon". Sharon will very much be a part of our most special memories of a spectacular trip to Israel. We truly cannot recommend enough both Dekel AND especially Sharon Pelleg.
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Sandy S Avatar
Sandy S
5 star rating
6/25/2023
Great Experience Back in the United States, we are reminiscing about our unforgettable family experience in Israel. We are grateful to you and Dekel Tours for organizing and facilitating a superior trip that met the needs and exceeded the expectations of all in our group, including youth and adults. The children and adults recorded their memories and reflections on the last day and had, among other responses, the following to say:“Between this trip and my Bar Mitzvah…I feel a great sense of pride in being Jewish.”“Thank you for this life changing experience and amazing trip.”“Thank you for letting us come to this amazing country and tour.”“ [This trip] helped me understand the complexity of the conflict and the situation Israel is in. I can now help [my friends] understand what Israel truly is.”The adults commented:“We have been here before but we [we had not done many] of the things we were able to see land do on this trip. It has been absolutely unforgettable”“This has been the trip of a lifetime. Israel is a beautiful, complex country, that I absorbed though all my senses.”“None of us will ever forget this trip. Thank for for giving all the kids, each in their own way, a closer connection to our people [and] Israel.”“It felt like home.”Some of the favorite experiences were:The ATV ride, the Jeep tour, Rosh Hanikra, Yad Vashem, Ein Gedi, talking to the tank loader in the Golan, Hezekiah’s tunnel, surfing in the Mediterranean, driving through the Judean desert, the food, especially the K’na’ani restaurant and breakfasts….Our tour guide, Sharon Pelleg, was outstanding. She reached out to youth and adults, meaningfully engaging the kids. Sharon went beyond the norm in seeking to meet the needs and respond to the interests of all. The guide at Yad Vashem (Lara….) was a wonderful educator who held the kids attention for over two hours. Our driver, Sergei, kept us safe and on time. The VIP access for the airport to the hotel and back was excellent. All contacts and connections made for a smooth and enjoyable experience. We have already given your name to a few people interested in traveling to Israel.
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J4679HLtarab Avatar
J4679HLtarab
5 star rating
1/07/2022
Life Changing Dekel provided the perfectly curated tour for our small group. I keep asking everyone what was their favorite part and the range changes day to day from immersion into Jerusalem during Hanukkah, floating in the Dead Sea, Masada, Kinneret, Migdal, Tel Aviv and the Shakshukia (restaurant). From the start of our plan which was a short about 70 days before our trip through our return home Mark was attentive and showed a level of professionalism and compassion I have not seen in the industry. He went out of his way not to worry us as travel guidance was quickly changing. We have the most incredible memories and we have such gratitude for Dekel for an excellent experience.
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Nomad278648 Avatar
Nomad278648
5 star rating
3/01/2022
Trip of a lifetime We just got back from our incredible vacation in Israel for our son’s Bar Mitzvah. Dekel Tours were instrumental in planning our trip, coordinating wonderful Rabbi, and our amazing guide. Both our kids enjoyed all the tours and we had meaningful experience in every place we visited. If you’ve done your homework and able to communicate what you want to see & do - Dekel Tours is for you. If you know how you & your family travel, and are willing to be open & flexible when necessary while in country. Their patience, knowledge, kindness, sincerity and overall good nature made this monumental event for our family an enjoyable, stress free, and educational experience. It was truly perfect.
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Eric A Avatar
Eric A
5 star rating
4/15/2023
Excellent service and experience David and the team at Dekel Tours created a personalized itinerary based on our family's interests and background with some great unique experiences that we will remember forever.He was communicative, responsive, and held numerous phone calls at convenient times for us in America to build and revise our 10 day trip.All of the greeters, drivers, and tour guides were excellent and the convenience of having them handle everything from airport customs, rides, hotel reservations and always-available WhatsApp conversations made for a much easier trip.I would recommend using Dekel for your Israel trip without hesitation.
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